When they came to us in 2016

With The Coffee House
Situation1

The Coffee House was already a market leader in their segment.

Situation2

They believed customer behaviour is changing toward mobile ordering / online ordering.

Situation3

They saw an opportunity to transform their business for the Digital Economy.

We combine our expertise

in Product Development with Business Insights from TCH to transform their membership & loyalty customer experience.

Product Analysis

Convert vision & business goal from TCH into concrete Product Concept for TCH membership app

Product Design

Transform product concept and user insight from TCH into mobile design for membership mobile app

Product Implementation

Quickly delivered a high-quality MVP mobile app for launch

The app launch

was a success and help TCH digitalised their loyalty program and made them one of the pioneers in Digital Transformation in Vietnam F&B industry.

1st

F&B chain with member app.

200,000+

Download on Appstore & Playstore.

3,000+

In-app orders per day.

With our track records,

we believe that GEEK Up can be Trusted partner for your digital journey.

TCH Testimonial author

GEEK Up professional team has worked with us closely to develop our membership platform and bring a new customer experience to The Coffee House. We have put GEEK Up team under high expectation and the team were very quick to align with our vision, response to our insights & feedbacks, & collaborate with us to deliver a truly impactful product that help us transform our digital channel. I highly recommend GEEK Up for anyone looking for a reliable partner for your digital strategy!

Trung Huynh - Digital Director